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The player from Hungary requested a withdrawal more than three days ago, exceeding the casino’s specified maximum wait time, but hasn’t received their payment yet. The player from Germany was accused of breaching nadprogram terms by placing single bets greater than the allowed ones. At first, we closed the complaint as ‘unresolved’ because the casino failed jest to reply. The player from Brazil has requested a withdrawal less than two weeks prior owo submitting this complaint. The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Poland is experiencing difficulties withdrawing funds because transactions jest to his preferred payment method are not possible.
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We had also offered him the option jest to share his experience with other users pan our website. The player from Germany had a bonus at Hellspin, met the wagering requirements, and won €300 without an active premia . After verifying her account and requesting a withdrawal, the casino canceled the request and confiscated the winnings, citing an alleged bonus term violation. We were unable jest to investigate further and had to reject the complaint due owo the player’s lack of response jest to our inquiries. The player from Austria had won 100 thousand euros and successfully withdrew the first czterech thousand euros. However, subsequent withdrawal requests were denied and had been pending for trzy days.
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