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The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay. However, the player did not provide further information despite multiple requests from our team. As a result, we could not proceed with the investigation and had to reject the complaint. The player from Australia had requested a withdrawal less than two weeks prior jest to submitting the complaint. The player reported that the casino had refused jest to accept his documents and cancelled his withdrawal.
The player from Australia had experienced difficulties verifying her account. She initially contacted the przez internet casino in September of the year before to verify her proof of age, as she did not have a license. Despite our team’s efforts to communicate with the casino and resolve the issue, the casino had failed jest to cooperate. The complaint had been closed as ‘unresolved’ because the casino failed to reply and cooperate in resolving the complaint. There had been no progress even two weeks after the casino was notified about the player’s complaint. The player from Ecuador had reported that his online casino account had been blocked without explanation after he had attempted to withdraw his winnings.
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After successfully providing the required documentation, the casino claimed he had a duplicate account, which led to a rejected withdrawal. The issue państwa resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our układ following this confirmation. The player from Germany is experiencing difficulties withdrawing his winnings due jest to ongoing verification. The player from Poland is experiencing difficulties withdrawing funds because transactions owo his preferred payment method are not possible.
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